{"id":1357,"date":"2026-07-21T19:03:38","date_gmt":"2026-07-21T17:03:38","guid":{"rendered":"https:\/\/cb3d-grip.com\/faq\/"},"modified":"2026-08-12T02:25:39","modified_gmt":"2026-08-12T00:25:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/cb3d-grip.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Here we answer the questions we receive most often. Everything about shipping costs, delivery times and payment methods can be found together under <a href=\"https:\/\/cb3d-grip.com\/en\/zahlung-und-versand\/\">Payment &amp; shipping<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Standard grips<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>For which pistol models are standard grips available?<\/summary>\n<p class=\"wp-block-paragraph\">We offer standard grips for various air pistol and sport pistol models. All models listed below are also available as a supported version.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Air pistols<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Walther LP500<\/strong> (mechanical and electronic) \u2013 also compatible with Walther LP400 and H\u00e4mmerli AP20<\/li>\n\n\n\n<li><strong>Steyr evo10<\/strong> \u2013 also compatible with Steyr LP10, LP2, LP1 and the Compact models<\/li>\n\n\n\n<li><strong>Steyr LP50<\/strong> \u2013 also compatible with the Compact models<\/li>\n\n\n\n<li><strong>Steyr evo 10E<\/strong> \u2013 also compatible with Steyr evo 10E SX and the Compact models<\/li>\n\n\n\n<li><strong>Pardini K12<\/strong> \u2013 also compatible with Pardini K10 and K2 \/ K2S<\/li>\n\n\n\n<li><strong>Feinwerkbau P8X<\/strong> \u2013 also compatible with the Feinwerkbau P85<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sport pistols<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Walther GSP<\/strong> and <strong>Walther GSP500<\/strong><\/li>\n\n\n\n<li><strong>Pardini SP<\/strong> \u2013 also compatible with Pardini RFP, HP and the HITECH models<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> The availability of individual variants (e.g. size, colour or version) may vary depending on the model. If you are unsure which grip model is suitable for your pistol, please get in touch via our <a href=\"https:\/\/cb3d-grip.com\/en\/kontakt\/\">contact page<\/a>.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What grip sizes are available?<\/summary>\n<p class=\"wp-block-paragraph\">Our standard grips are generally available in sizes XXS, XS, S, M and L \u2013 each for right- and left-handed shooters.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please note that not every grip model is available in all sizes. The sizes available in each case are shown in the online shop.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I find the right size?<\/summary>\n<p class=\"wp-block-paragraph\">The right grip size depends primarily on the width of your palm. The decisive factor is <strong>Measurement A<\/strong>, measured at the widest point of the palm. Based on this measurement you can use the following size guide:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1000\" height=\"666\" fetchpriority=\"low\" src=\"https:\/\/cb3d-grip.com\/wp-content\/uploads\/2026\/07\/cb3d-handvermessung-mass-a.webp\" alt=\"Skizze einer ge\u00f6ffneten Hand mit rotem Pfeil, der die Handtellerbreite (Measurement A) an der breitesten Stelle markiert\" class=\"wp-image-1083\" style=\"width:520px\" srcset=\"https:\/\/cb3d-grip.com\/wp-content\/uploads\/2026\/07\/cb3d-handvermessung-mass-a.webp 1000w, https:\/\/cb3d-grip.com\/wp-content\/uploads\/2026\/07\/cb3d-handvermessung-mass-a-300x200.webp 300w, https:\/\/cb3d-grip.com\/wp-content\/uploads\/2026\/07\/cb3d-handvermessung-mass-a-768x511.webp 768w, https:\/\/cb3d-grip.com\/wp-content\/uploads\/2026\/07\/cb3d-handvermessung-mass-a-416x277.webp 416w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><figcaption class=\"wp-element-caption\">Measurement A: palm width at the widest point<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Size<\/th><th>Handtellerbreite (Measurement A)<\/th><\/tr><\/thead><tbody><tr><td>XXS<\/td><td>ca. 62\u201370 mm<\/td><\/tr><tr><td>XS<\/td><td>ca. 70\u201377 mm<\/td><\/tr><tr><td>S<\/td><td>ca. 77\u201383 mm<\/td><\/tr><tr><td>M<\/td><td>ca. 83\u201390 mm<\/td><\/tr><tr><td>L<\/td><td>ca. 90\u201396 mm<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The values given serve as a guide. Depending on hand shape, grip feel and personal preference, the individually suitable size may differ.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are between two sizes or unsure, we generally recommend choosing the larger size. Gaps are easier to fill than to create additional space afterwards on a grip that is too small.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you would like a more precise assessment, you can also provide us with measurements of your hand. For this we offer an optional PDF form for hand measurement: <a href=\"\/wp-content\/uploads\/2026\/07\/cb3d-handvermessung.pdf\" target=\"_blank\" rel=\"noopener\">CB3D Handvermessung herunterladen (PDF, 128&nbsp;KB)<\/a>. You can send us the completed form together with your enquiry by email to <a href=\"mailto:info@3d-griff.com\">info@3d-griff.com<\/a> zukommen lassen.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can standard grips be adapted?<\/summary>\n<p class=\"wp-block-paragraph\">Standard grips can be individually adapted on request. The scope and feasibility of the adaptations depend on the respective grip model and the desired changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Examples of adaptations we have already carried out for our customers include, among others:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tilting or rotating the pistol mount sideways in the grip<\/li>\n\n\n\n<li>Adjusting the contour on the top of the heel rest<\/li>\n\n\n\n<li>Lengthening or shortening the grip<\/li>\n\n\n\n<li>Moving the pistol mount further back<\/li>\n\n\n\n<li>Adding a custom lettering<\/li>\n\n\n\n<li>Producing special layer patterns<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The adaptations are charged individually according to the effort involved. A flat-rate price is therefore not possible. We are happy to prepare a non-binding quote on request \u2013 the enquiry can be made via our <a href=\"https:\/\/cb3d-grip.com\/en\/kontakt\/\">contact page<\/a> erfolgen.<\/p>\n<\/details>\n\n\n\n<h2 id=\"bestellstatus\" class=\"wp-block-heading\">Order status \u2013 what do they mean?<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where can I see the current status of my order?<\/summary>\n<p class=\"wp-block-paragraph\">You can check the current status at any time <strong>without logging in<\/strong> on our page <a href=\"https:\/\/cb3d-grip.com\/bestellstatus\/\">Bestellstatus<\/a> \u2013 you will find the personal link in every email from us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In your customer account under <a href=\"\/mein-konto\/\">My account<\/a> you see a status for each order. It shows you where your order currently stands in our production. The sequence is usually:<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What do the individual statuses mean?<\/summary>\n<ul class=\"wp-block-list\">\n<li><strong>Payment pending<\/strong> \u2013 Your order has reached us, but payment is not yet complete, for example because a payment was cancelled. We will send you the \u201ePay now\u201c link by email, so you can go straight to the payment page even without a customer account. If you have an account, you will also find it under My account. Just let us know if you do not have a link to hand.<\/li>\n\n\n\n<li><strong>Awaiting payment<\/strong> \u2013 You have chosen a valid payment method, but the money has not yet reached us. For prepayment we wait for your bank transfer; the bank details are in our email. For SEPA direct debit we collect the amount automatically from your account, you do not need to do anything else, and clearing takes a few banking days. As soon as the money reaches us, we check your order and prepare the start of production.<\/li>\n\n\n\n<li><strong>In progress<\/strong> \u2013 Your payment has arrived, we are preparing your order.<\/li>\n\n\n\n<li><strong>Order checked<\/strong> \u2013 We have checked your order and added it to our order book. All details are complete \u2013 your order is waiting for production to start.<\/li>\n\n\n\n<li><strong>Awaiting customer info<\/strong> \u2013 We still need information from you for your order. Please check our last message or email and reply to us briefly \u2013 then things continue right away.<\/li>\n\n\n\n<li><strong>Im Druck<\/strong> \u2013 Your grip is being printed. Post-processing and quality control follow.<\/li>\n\n\n\n<li><strong>Prototype with customer<\/strong> \u2013 Your prototype is on its way to you. Take your time testing \u2013 your feedback feeds directly into the final version.<\/li>\n\n\n\n<li><strong>Ready to ship<\/strong> \u2013 Quality control passed: your grip is finished and goes out with the next shipment.<\/li>\n\n\n\n<li><strong>Completed<\/strong> \u2013 Your order has been shipped and completed. It then no longer appears under \u201eOrders in progress\u201c.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Not every order goes through all steps \u2013 a standard grip with no queries jumps straight from printing to shipping, for example. Ongoing <strong>rental contracts<\/strong> have their own statuses and can be found in your customer account under <a href=\"\/mein-konto\/mietvertraege\/\">rental contracts<\/a>.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Here we answer the questions we receive most often. Everything about shipping costs, delivery times and payment methods can be found together under Payment &amp; shipping. Standard grips Order status \u2013 what do they mean?<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1357","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cb3d-grip.com\/en\/wp-json\/wp\/v2\/pages\/1357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cb3d-grip.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cb3d-grip.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cb3d-grip.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cb3d-grip.com\/en\/wp-json\/wp\/v2\/comments?post=1357"}],"version-history":[{"count":4,"href":"https:\/\/cb3d-grip.com\/en\/wp-json\/wp\/v2\/pages\/1357\/revisions"}],"predecessor-version":[{"id":1361,"href":"https:\/\/cb3d-grip.com\/en\/wp-json\/wp\/v2\/pages\/1357\/revisions\/1361"}],"wp:attachment":[{"href":"https:\/\/cb3d-grip.com\/en\/wp-json\/wp\/v2\/media?parent=1357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}